W Chicago - Lakeshore

Everything

Rooms fabulous, got upgraded through booking.com to "exceptional room" on 32nd floor. Views of the pier stunning! Hotel lovely, nice and close to get around everywhere. Bar area really nice. Staff very welcoming and let us split our bill as we were friends travelling together and wanted to keep things easy. Beds sooo comfy, bottled water left every morning which is such a nice touch and don't get that everywhere. Wish we'd had time to use the pool etc but so much to see and do in Chicago!

It was beautiful and had a great restaurant/bar area. The rooms were very large, comfortable, modern, and clean. It wasn’t noisy at all like a lot of hotels can be. Additionally, it was conveniently located to so many things! Just a short walk or Uber ride from anything you’d want to do. The staff was BEYOND friendly and helpful. I even lost my debit card the first night and they located it, gave it to security, and notated on my account that my card was found. Instead of just handing it over and trusting I was who I said I was, they requested an ID to verify. That seems so small but a lot of places won’t do that. I hate to admit it’s not the first time I’ve lost my debit card, but unfortunately I speak from experience. Really cannot recommend this place enough. FAR exceeded my expectations.

I love the location and atmosphere and the people in the area Are very nice

Rooms were spacious and staff friendly. Restaurant breakfasts were good